
Watkins-Johnson Company

700 Quince Orchard Road, 
Gaithersburg, MD, USA 20878-1794

(301) 948-7550       FAX (301) 921-9479

TWX 710-828-0546     TELEX 89-8402
USA Customer Service Toll Free No. 1-800-954-3577


PRODUCT WARRANTY

	FOR ONE YEAR FOLLOWING DATE OF SHIPMENT, the Seller's products described are warranted to conform to Seller's specifications and to be free from defects in workmanship and materials: minor deviations from said specifications, not affecting performance shall not constitute defects in workmanship and materials, or failure to comply with said specifications.  Further, Watkins-Johnson Company warrants that the associated product software and firmware performs in accordance with the accompanying operators manual.  EXCEPT AS PROVIDED IN THE PREVIOUS SENTENCES, SELLER MAKES NO WARRANTY, EXPRESSED OR IMPLIED, OF DESIGN, MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE, AND NO OTHER WARRANTIES, EXPRESSED OR IMPLIED, ARE MADE HEREIN UNLESS THE SAME APPEAR ON THE FACE HEREOF OR ARE SPECIFICALLY PROVIDED FOR BY WRITTEN ATTACHMENT HERETO.

	EQUIPMENT OR PARTS DESCRIBED AS BEING MANUFACTURED BY OTHERS ARE SOLD BY SELLER AS IS and Buyer must look to the respective manufacturer for any and all claims with regard to said equipment or parts.

WARRANTY RETURN PROCEDURES

Recognition of any claim for adjustment under the product warranty will depend on the following conditions:

A.	The failure or discrepancy has occurred within the specified warranty period stated at the time of original purchase.

B.	The failure of the product is not the direct result of misuse or negligence on the part of the customer.

C.	The customer has reported the failure or discrepancy to Watkins-Johnson Company and has received proper return authorization.  DO NOT RETURN PRODUCTS FOR WARRANTY SERVICE WITHOUT FIRST OBTAINING A FACTORY RETURN AUTHORIZATION.  CONTACT   W-J AT USA 1-800-954-3577 FOR WARRANTY CLAIMS AND RETURN INSTRUCTIONS.  INTERNATIONAL CUSTOMERS CONTACT W-J AT 301-948-7550.
D.	The customer has followed the product return packaging and shipping instructions given by Watkins-Johnson Company.
E.	A written description of the failure or discrepancy is returned to Watkins-Johnson Company together with the product and Return Authorization Number.

WJC-QA55-1
